Virtual Line Customer Service Centre

Plan ahead with the Virtual Line! Book your appointment or join the line to reserve your spot at your chosen OC Transpo Customer Service Centre.

Book your appointment

Book an appointment for tomorrow or later. Appointments can be made for any of our services, book one and show up at the reserved time.

Book appointment

Join the line

Are you near a Customer Service Centre? Use this contactless option to get in line.

Join the line

Cancel your appointment

If you are unable to keep your appointment, you can cancel it online.

Cancel appointment

Appointment check-in

Arrived for your appointment? Check-in and your ticket number will be called shortly.


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